This would help the company grow organically. The Company`s Q1 2013 results exceeded expectations due to robust business process management (BPM) and global customer dynamics. In August 2007, Genpact was listed on the New York Stock Exchange under the symbol “G”. The company continued to grow, opening offices in six more countries in the same year and launching a joint venture with India`s NDTV to provide outsourcing services to the media industry. [13] [14] In 2008, the company had sales of more than $1 billion, 53% of which came from non-GE customers. [6] The Smart Decision Services division accounts for 15% of the company`s revenue. The company has experienced some slowdown in the SDS segment, mainly due to a large portion of its customers choosing to work internally rather than externally. The company expects headwinds in the coming quarters as it expects more customers to move their work in-house. The company expects this slowdown to be temporary and said overall demand for this business will remain strong over the course of the year. Genpact is led by a 17-member (2022) management team, which the company calls the Genpact Board of Directors. [37] N.V. “Tiger” Tyagarajan has been President and Chief Executive Officer of Genpact since 2011.
Genpact performed well despite a gloomy global economic climate. The company has good prospects for the future with better sales productivity and large deals in the pipeline. From 2010 onwards, the company increasingly focused on its activities and presence in Europe and the United States. As part of its move west, the company moved its headquarters to New York City, and in 2011, Bhasin resigned as CEO and became the company`s non-executive vice president. [15] [16] He was replaced on June 17, 2011 by NV “Tiger”” Tyagarajan,[17] who was appointed to the Board of Directors and became the new CEO of Genpact. [18] Tyagarajan was previously CEO of Genpact from 1999 until 2002, when he led the company through a critical period of growth as a subsidiary of GE. [19] When Genpact became an independent company, he returned from GE Capital U.S. as Executive Vice President of Sales and Business Development from 2005 to 2009. He then assumed the role of Chief Operating Officer of the company before being appointed CEO in 2011.
One year after its launch, GECIS employed approximately 800 people and had revenues of $4 million. [7] By 2001, GECIS` operations had grown to 12,000 employees and the company began managing a wide range of processes in GE`s financial services and manufacturing operations. [7] Jack Welsh, then CEO of GE, stated that GECIS was a key driver of GE`s growth between 1998 and 2001, which reduced operating costs by approximately $1 billion. [6] Genpact is an American professional services firm based in Bermuda and based in New York, New York. The company currently employs more than 100,000 people and serves customers in more than 30 countries around the world. Genpact is listed on the New York Stock Exchange and generated revenue of $3.71 billion in 2021. [2] The company`s profitability margins are above the industry average due to the company`s efforts to add value through its complex processes. Genpact was founded in 1997 as a unit of General Electric. [3] The company was founded as GE Capital International Services (GECIS) in New Delhi.
Starting with 20 employees led by CEO Pramod Bhasin, the charter aimed to provide business process outsourcing solutions to GE`s business. [4] [5] Initially, GECIS created processes for outsourcing back-office activities for GE Capital, such as processing auto loans and credit card transactions. It was an experimental concept at the time and beginning of the business process outsourcing (BPO) industry. [4] [6] GE`s total revenue of $503.8 million was $117.05 million (23.23%), while global customer segment revenue was $386.8 million (76.77%). GE remains Genpact`s primary source of revenue. However, the company`s non-GE customer base is well diversified. The company generates about 21% of its revenue from its top 10 customers, which is well diversified compared to its peers. The company generates revenue of $1 million or more from 204 customers, and 75 customers contribute $5 million or more. Genpact (NYSE: G) is a leading provider of offshore outsourcing solutions. He manages business processes for companies around the world. The company provides BPO and IT services to diversified clients such as BFSI, transportation, manufacturing, and healthcare. Companies outsource their work to Genpact mainly because of their skilled but cheap labor.
India`s human talent pool offers Genpact the best strategic location. He is considered a pioneer in the business processing outsourcing industry. Over the years, the company has implemented robust business processes, pooled specifically qualified human capital, built a solid training ladder and acquired important global customers on its own. Genpact was owned by GE until it was spun off in 2005. Genpact increased its revenue outside GE by 65% per year after its spin-off from GE. Genpact has deployed about 7.3 percent of its workforce in the U.S., with most of its work focused on BPO. However, the company did not disclose its current percentage of workers on H-1B visas working in the United States. However, it was noted that the current bill would have no impact on the company, as its employees holding H-1B visas in the United States are below the 15% threshold. Cash and cash equivalents as well as short-term deposits amounted to 31. In March 2013, it increased to $493 million from $478 million in the previous quarter. With a healthy cash balance, the company actively seeks out small, innovative organizations.
Genpact acquired Jawood in February 2013 and also acquired Felix Software, Jawood`s main subcontractor, based in India. Approximately 420 employees from Jawood and Felix Software have joined Genpact`s workforce, contributing to Genpact`s healthcare and IT services business. With phenomenal growth in the healthcare payer business, particularly in the ICD9-10 conversion space, the acquisition would help Genpact capitalize on the healthcare payer market and give it the opportunity to sell complementary and complementary BPO services. The Company expects JAWOOD to contribute 2% of revenue, or $45 million, in fiscal 2013. The growth of the BPO segment is expected to outpace that of the IT services segment. The number of employees increased by 6.55% in 1Q2013 compared to the previous year. The turnover rate was 24% compared to 23% in the 1st quarter of 2012. Revenue per employee increased from $32,200 in Q1 2012 to $34,500 in Q1 2013. The company increased its sales by 45% in 2012. The company expects to benefit from this increased sales force in 2014, with significant transactions in the pipeline. Genpact began in 1997 as a business unit within General Electric. Then, in January 2005, we became an independent company that brings our process know-how and unique lean management DNA to other companies.
We have been a listed company since 2007. Since 31. December 2005, we grew from 19,000+ employees and annual revenue of $491.90 million to 100,000+ employees and annual revenue of $4.0 billion as of December 31, 2021. In January 2005, the company became independent and began serving customers outside GE. [10] As part of this transition, the company changed its name to Genpact for “business impact generation”. [11] Also in 2005, the company opened additional offices in India and had revenues of $493 million at the end of the year, of which 15% came from new global customers and the remaining 85% from GE. [6] In 2006, Genpact continued its expansion into India, the Philippines, Mexico and China. [12] Disclosure: I have no position in these shares and I do not intend to open positions in the next 72 hours. I wrote this article myself, and it expresses my own opinion. I don`t get any compensation for this (except for Seeking Alpha).
I have no business relationship with a company whose shares are mentioned in this article. The company confirmed its fiscal 2013 revenue guidance of between $2.15 billion and $2.20 billion, representing growth of 13% or 16%, which is above the industry`s growth rate. The company is expected to increase its sales and marketing expenses in fiscal 2014 due to increased investment in its customer-centric sales team. The company would increase the number of sales employees from 20 to 30 employees in 2013. The company`s core BPO business remains intact. The company is a leader in the BFSI industry. With better-than-expected quarterly results and decent organic revenue growth for the company, we expect sustained growth for the company as it begins to capitalize on its recent investments. With these positive effects, the company is expected to achieve solid, above-average growth, even in times of uncertainty.